Cancel a studio fulfilled order in imago

Go to the "Orders" section in imago and click on the order you want to cancel.

Scroll down to the bottom of the order details page and click "Refund Order."

Choose "Cancel Order."

Fill out the details for the order cancellation: the customer's name, the name of the staff member processing the cancellation, and the reason for the cancellation. Then click "Cancel Order."

Note: The order amount will automatically be refunded to the customer's credit card.

You will see a confirmation that the order has been canceled, and the customer has been refunded.

You can view the details of the cancellation at the bottom of the order details page.